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We accept most major private and public insurance policies, including Medicaid and MassHealth. If you want to be sure, check with your specific insurer to see if ‘Willows Associates’ or any of our providers are listed.

Your out-of-pocket costs are determined by your insurance company. Most people have a fixed cost of a copay or coinsurance, though some insurers have a full-cost deductible for all services up to a set limit. As insurers change their fees often, we can only provide an estimate of what you may owe. You can ask your insurer for information about your deductible.

That’s fine, too, but you would be responsible for paying the full cost of the services. Generally, our services are $175 per counseling session and $1500 for neuropsychological testing (includes assessment, scoring, and a written report).

That depends. For counseling, it is dependent on the availability and clinical scope of our team members. If there are no barriers, the wait is expected to be 2 weeks or less.

For testing, our waitlist has recently been in excess of 18 months, with the potential for a wait of 2 years or more. We understand that you may not feel you can wait this long, though we welcome you to make a referral anyway and cancel if you are able to find somewhere else sooner.